Details

In an effort to maintain the high level of service, amenities, and cleanliness of our small hotel against environmental challenges and the ever-changing economic landscape, there is a $7.50 per day Property Maintenance Fee. This fee covers amenities that many small hotels are otherwise unable to provide, including: pool, fitness center, Wi-Fi, three-acres of landscaping, creekfront maintenance, rooftop hardware that allows for a more natural, Ruby-curated experience throughout the grounds, and the replacement of 100-gallon heritage Oak trees.

Check-in time begins at 3PM.

Check-out is at or before 11AM. 

If you would like more time on the day of your departure, please contact us the night before so we can determine if we can accommodate your request.

Virtual check-in is easy & available, though if you visit us in the lobby you will see the house’s original kitchen counter now being utilized as the front desk.

HOTEL

Reusable water bottles providing complimentary in-room water

Wooden, biodegradable coffee stirrers

Rainwater collected & reused for irrigation

Mindfully chosen in-room collateral to limit paper waste

Discounted room rate (Green Engage) to accept limited housekeeping during stays of 2+ nights

BAR

Paper, biodegradable straws

Multi-use, QR code menus

Reusable plastic cups utilized at the pool

Biodegradable to-go boxes

Proper plates & utensils used for room service orders

Cans & other recyclables are recycled at the conclusion of each shift

A valid credit card is required to make a reservation and all major credit cards are accepted. Payment may be collected at the time the reservation is made or 3 days prior to arrival, dependent upon the type of reservation being made. Please be aware that a credit card for incidentals must be provided and authorized at check in. We also require a photo ID that matches the name of whom the room is booked under.

Guests are responsible for any damage or loss they cause to the property. Guests may be charged for, or charged cleaning fees for, damaged, destroyed or excessively soiled towels, linens and other soft goods. For full property reservations and in other situations under management’s discretion, a damage and security deposit will be required.

The Ruby Hotel does not have an elevator. Stairs are used to access second level rooms. Please request a first-floor room, if necessary. ADA rooms are located on the first floors and are Rooms A104 (king room) and B107 (king suite). A104 features a bathtub and seat and B107 features a roll-in shower, as well as a bathtub and seat.

Guests 21 years or older may book rooms at The Ruby Hotel.

Parking is available in two on-site lots. If these lots are full, parking is available for free along Fannin Avenue and other adjacent streets. Parking is for guests of The Ruby Hotel and the Ruby Bar only.

The Ruby is a small, quiet hotel. Guests who disturb other guests will be asked to leave and will not be provided a refund. Due to the intimate nature of our property, private events that include guests not staying at the property require approval. A separate events agreement and additional fees may apply. No parties, group gatherings, company meetings, etc. may be held without prior approval, and may forfeit your reservation without refund. If a guest or group becomes disruptive, a $250 penalty will be billed to credit card on file of any and all identified disruptive persons.

No outside alcohol may be brought onto the property, per TABC permit.

If you would like to host a party or event at The Ruby Hotel & Bar, please fill out the form on the Events page. 

Quiet hours are from 10PM to 9AM Sunday to Thursday and 11PM to 9AM on Friday & Saturday. We ask for guests enjoying the outdoors to reduce noise levels and close doors quietly.

All pets must be on a leash when outside of hotel room. Leash can be no longer than six feet and must be handled by a person of adequate strength to ensure it cannot break loose. All pet waste must be picked up immediately. Pets are not allowed to be left unattended at any time, nor are they permitted in any pools or indoor places that serve food, with the exception of registered service animals. Should a pet display aggression or another guest complain to management about a pet’s behavior it is solely at the management’s discretion whether the pet be removed from the property. The Ruby Hotel assumes no liability, implied or otherwise, for the actions of any animal resulting in injury or damage. Owners must have shot records in their possession while on the property. Pet fences are not permitted.

The Ruby Hotel offers a limited number of pet-friendly rooms. Pet fees are $50 per night & a $200 refundable deposit. Pet-friendly reservations can only be made by phone.

There are no phones in the hotel rooms, though an emergency phone is located in the fitness center (on the far wall near the restroom) that dials directly to 911.

All rooms and balconies are non-smoking. The smoking area is the patio located to the south of the Ruby Bar. There will be a $250 fee for not complying with smoking policies.

In order to house the wonderful amenity of The Ruby Bar on premises we do not allow weapons of any sort – guns, knives, etc. – inside the bar or in public spaces. They may only be kept in a registered hotel room.

During the global pandemic hospitality has changed, modified, and altered numerous amenities and services in accordance with CDC and State and Local Guidelines. All of this so that we could continue to serve you and provide the respite needed in times like these.

Please know that we have and will continue to abide by the current CDC guidelines with health concerns.